Charter Sales Specialist (Opfikon, Zürich) Switzerland

Charter Sales and Client Management

• Manage incoming charter enquiries and convert them into confirmed bookings

• Build and maintain strong relationships with clients and brokers

• Identify new business opportunities and actively grow the client base

• Negotiate pricing and terms in line with company strategy

Flight Coordination and Execution

• Coordinate charter flights with operations, crews, and partners

• Ensure all client requirements are clearly communicated and delivered

• Monitor flights and provide updates to clients when required

• Support seamless execution from booking to completion

Market Awareness and Pricing

• Monitor market trends, pricing levels, and competitor activity

• Prepare accurate and competitive quotations

• Optimise aircraft positioning and availability in coordination with operations

Client Communication and Service

• Act as the main point of contact for clients and brokers

• Provide clear, fast, and accurate communication at all stages

• Maintain a high service standard aligned with Haute Aviation

Off-Hours Coverage

• Handle urgent charter requests outside standard office hours

• Coordinate closely with crews and operations during off-hours

• Maintain structured decision-making under time pressure

Irregular Operations and Support

• Support clients during delays, changes, or operational disruptions

• Coordinate alternative solutions when required

• Keep clients informed with clear and structured updates

Documentation and Compliance

• Maintain accurate records of quotations, bookings, and client data

• Follow internal procedures and regulatory requirements

• Support reporting and internal tracking of sales activity

• Must have the right to work in Switzerland

• Proven experience in charter sales, brokerage, or business aviation

• Strong network within brokers, clients, or operators is an advantage

• Commercial mindset with the ability to close deals and negotiate effectively

• Good understanding of European business aviation market and pricing dynamics

• Ability to coordinate with operations and understand flight planning basics

• Confident using CRM, sales tools, and operational systems

• Fluent in English; German is a strong advantage

• Strong organisational skills and attention to detail

• Ability to manage multiple requests under time pressure

• Willing to work irregular hours, including evenings, weekends, and on-call duty

• Based in our new office in Opfikon (Zürich), Switzerland

• Very modern and open office environment

• Direct involvement in day-to-day operations

• Short decision paths and fast execution

• Dynamic and growing business aviation environment

• Small, focused, and highly motivated team

• Start date: 1 July or as agreed